We may not be able to guartnee a photo to every customers as we may be quite busy in house. However if you require one do let us know and we'll try our best to send a photo to you before the flowers are out for delivery.
Firstly, we're so sorry that the flowers you received are not up to standards. Do send us a photo of the flowers immediately after you received it so that our staffs will be able to assist you with sending the exact arrangement to you once again.*